The following issue in HP laptops can occur
in various conditions and make user anxious about it. HP laptops are renowned
devices in the global market that are used by home, small business and
enterprise users. The following methods posted in this blog apply to all Windows
8, 8.1 and 10 HP laptop computers.
Know Here: What is HP Laptop Technical Support Number
When you turn HP laptop ON and nothing
comes on the screen expect of black screen, then check if the computer has
power transmitting by hearing the sound of cooling fan or hard drive, also you
can check if any lights are lit. Moreover, HP customer support has also
posted some content online to help users in most conditions.
Method 1. Reset your HP laptop
- Resetting laptop will clear up any software or driver confliction immediately.
- Press and hold the power button on laptop until it goes completely OFF
- Now remove all media or externally connected devices including power cord
- Check if your laptop has removable battery, if yes, then slide the locks and remove the battery
- Press and hold the power button on laptop for 20 seconds
- Now connect the power cord and press the power button to turn it ON without installing battery
- If your HP laptop cannot load the regular screen yet, then proceed to
Method 2. Check Video Card
- If you have an external monitor or TV screen that supports HDMI or VGA formats then,
- Connect an external monitor screen or TV using an HDMI, VGA, Display Port cable to the laptop
- If the monitor or TV remains black, then press F4 or press and hold Fn+F4 keys together
- The commands will switch the monitor settings to external one
- if it gets you back to normal screen, then download graphics driver on your laptop from www.hp.com/drivers
- if the screen remains black, then proceed to
Method 3. Recover and install the last
version of BIOS
- Make sure that laptop is connected to wall outlet and battery is still removed
- Also, remove the VGA, HDMI or Display Port cable from laptop
- Press and hold the power button until laptop turns OFF
- Now press and hold Windows + B keys and then press power button for a second and release them all
- The following key command will make the screen go away for few seconds and will bring the BIOS recovery window
When you cannot get any of above methods
successfully completed or effective, then HP Support Phone Number +1-855-376-8777has
online engineers to help customers. You should consult with professionals
regarding this problem so that they could help you effectively.
